Cryptocurrency Trading Made Simple

Global Digital Currency Exchange

QDAX Privacy Policy


Our Privacy Policy, in addition to our Terms of Service, governs QDAX’s ability to collect, process, store and utilize the information it has gathered on its users. QDAX Exchange, is hereinafter referred to as the “Company” without limitation, its owners, directors, investors, employees or other related parties.

"Personal Information" refers to information that identifies an individual, such as name, address, e-mail address, trading information, and banking details. “Personal Information” does not include anonymized and/or aggregated data that does not identify a specific user.

COLLECTION AND USE OF PERSONAL INFORMATION

The Company collects information from you when you decide to visit, open and account, perform transactions on the Company platform, use any of its services or interact with the Company’s website (http://qdax.io) in any way.
A list of the type of information we usually collect includes:

  • Your name, your email address, contact information, nationality, residential address, banking details.
  • Identity documentation such as passports and/or national identity cards.
  • Personal information for proof of address purposes such as utility bills and bank statements.
  • Device related information such as IP addresses, operating system, and type of browser.

“Cookies”

The Company uses Cookies, which are either temporary or permanent in nature, stored on your device/browser which is used to collect information. These small text files allow us to enhance user experience on our platform. If you do not want Cookies to be installed on your device, you are responsible for deleting the Cookies or setting computer policies to prevent Cookies from being installed on your device.

USE OF YOUR INFORMATION

We may user your information in the following situations:

  • Use your information to verify your identity.
  • Use your information to conduct background checks in line with Anti-Money Laundering regulations.
  • Use your information to provide customer service.
  • Use your information to set-up an account for you on our platform.
  • Use your information to process transactions for you.

DISCLOSURE OF INFORMATION

In processing your transactions, we may share some of your Personal Information with third party service providers who help with our business operations. Your information will not be sold, exchanged, or shared with any third parties without your consent, except to provide The Company Services or as required by law. By using our Services and accepting our Terms of Use, you consent to the disclosure of your Personal Information as described in this Privacy Policy.

Non-personally identifiable visitor information may be provided to third parties for marketing, advertising, or other uses.

We may share your Personal Information with law enforcement, data protection authorities, government officials, and other authorities when:

  • Compelled by subpoena, court order, or other legal procedure.
  • We believe that the disclosure is necessary to prevent physical harm or financial loss.
  • Disclosure is necessary to report suspected illegal activity.
  • Disclosure is necessary to investigate violations of this Privacy Policy or our Terms of Use.

SECURITY OF PERSONAL INFORMATION

We use a variety of security measures to ensure the confidentiality of your Personal Information, and to protect your Personal Information from loss, theft, unauthorized access, misuse, alteration or destruction. These security measures include, but are not limited to:

Password protected directories and databases.

Secure Sockets Layered (SSL) technology to ensure that your information is fully encrypted and sent across the Internet securely.

PCI Scanning to actively protect our servers from hackers and other vulnerabilities.

All financially sensitive and/or credit information is transmitted via SSL technology and encrypted in our database. Only authorized QDAX personnel are permitted access to your Personal Information, and these personnel are required to treat the information as highly confidential. The security measures will be reviewed regularly in light of new and relevant legal and technical developments.

We retain Personal Information for as long as necessary to fulfil purposes described in this Privacy Policy, subject to our own legal and regulatory obligations. In accordance with our record keeping obligations, we will retain.

Account and other Personal Information for at least two years after an Account is closed.

For any questions, comments or queries on our Privacy Policy, please contact us at www.qdax.io